Privacy Policy
Last Updated: October 26, 2025
DY PACKAGING CO., LTD. ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.dy-packaging.com] and when you do business with us.
Please read this policy carefully. If you do not agree with the terms, please do not access the site.
For Residents of the European Economic Area (EEA), the United Kingdom, and Switzerland: Additional provisions specific to you are outlined in Section 10 to comply with the General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect personal information that you voluntarily provide to us, and automatically collected information when you use our site.
· Personal Data You Provide: This includes information you provide when making inquiries, requesting quotes, or placing orders, such as your name, company name, email address, phone number, shipping address, and product specifications.
· Automatically Collected Data: Like most websites, we use cookies and similar technologies to collect log file information such as your IP address, browser type, operating system, referring URLs, pages viewed, and timestamps.
2. How We Use Your Information
We use the information we collect to:
· Fulfill and manage your orders, inquiries, and requests.
· Communicate with you, including sending you technical notices, order confirmations, and administrative messages.
· For our legitimate business interests, such as improving our website, products, and services.
· Comply with legal obligations.
3. How We Share Your Information
We may share your information in the following situations:
· With Service Providers: We share data with third parties who perform services for us, such as payment processing, data analysis, email delivery, hosting services, and shipping. These parties are contractually bound to use your data only for the services we request and to protect it.
· For Legal Reasons: We may disclose information where we believe it is necessary to comply with a legal obligation, such as a subpoena or similar legal process, or to protect our rights, property, and safety.
· Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owners.
4. International Data Transfers
Your personal information may be processed in China and other countries where our service providers are located. Please note that these countries may have data protection laws that differ from your home country.
For transfers of personal data from the EEA, the UK, or Switzerland to China, we rely on approved transfer mechanisms, such as the European Union's Standard Contractual Clauses, to ensure adequate protection for your data.
5. Data Security
We implement administrative, technical, and physical security measures designed to protect your personal information. While we have taken reasonable steps to secure the data you provide, please be aware that no method of electronic transmission or storage is 100% secure, and we cannot guarantee its absolute security.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Policy (e.g., for the duration of our business relationship and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements), unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
· Access and Portability: The right to request copies of your personal data.
· Rectification: The right to correct inaccurate or incomplete data.
· Erasure ("Right to be Forgotten"): The right to request the deletion of your data.
· Restriction: The right to request that we suspend the processing of your data.
· Objection: The right to object to our processing of your data based on legitimate interests.
· Opt-Out of Marketing: You can unsubscribe from our marketing communications at any time by using the link in our emails or contacting us directly.
To exercise these rights, please contact us using the details in Section 11.
8. Cookies
We use cookies to enhance your experience on our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. For more details, please manage your preferences through the cookie consent banner on our website. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
9. Specific Provisions for EEA/UK/Switzerland Users (GDPR)
· Legal Basis for Processing: We process your personal data on the legal bases of: (a) performing a contract with you; (b) our legitimate business interests; (c) your consent; and (d) compliance with legal obligations.
· Data Controller: DY PACKAGING CO., LTD. is the data controller for your personal data.
· Complaints: You have the right to lodge a complaint with a supervisory authority in your country of residence.
10. Contact Us
If you have any questions, wish to exercise your rights, or would like a Chinese version of this policy, please contact us at:
DY PACKAGING CO., LTD.
Room 704, Building A, Jianhua Plaza,
Sanyuanli Street, Baiyun District,
Guangzhou, China, 510405
Telephone: +86 020 26293666
E-Mail: info@dy-packaging.com
11. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
